We trust that you will be pleased with your purchase from ThermostatsandFilters.com. We sell, and personally use as well, the finest in heating and cooling products. Each order is filled to your specifications. Thoughtful attention is given to your order and packed with care.
No Returns on Any Electrical Parts.
• Call or email us for a "RA FORM" NO RETURNS ACCEPTED WITHOUT THE "RA FORM"
• We will only pay for return shipping in the event of our error, and any part that hasn't been installed.
• Refunds available only if the item is returned within 30 days and is in original packaging, manuals, parts, etc. and in resalable condition. You are responsible for all shipping fees.
• When returning a part always use a tracking number from your shipper. Shipping insurance is recommended.
To return an item, Please use one of the following two methods:
Send an email to firstname.lastname@example.org with
1. Order number
2. Product number
3. Reason for returning product
4. RA FORM number
Please have the product and invoice on hand before calling us at 815-254-6954. The number you are calling is our service department, Schuler Heating and Cooling, Inc. Please ask to speak to someone about www.Thermostatsandfilters.com